Thousands of Americans may qualify for payments of up to $7,000 as part of a multi-million dollar settlement following a September 2023 data breach involving See Tickets, a ticketing service that sells approximately 20 million tickets annually. The lawsuit alleges that the company failed to adequately protect consumer payment card information, which was reportedly stolen during a cyberattack.
Settlement Overview
Although See Tickets denies any wrongdoing, it has agreed to pay $3.25 million to settle the lawsuit. As part of the settlement, affected consumers, or “class members,” can claim up to $2,000 in reimbursements for various expenses, including:
- Bank fees
- Communication charges
- Interest on short-term loans
- Credit expenses
- Travel costs
Additionally, individuals who experienced significant losses, such as identity theft or fraud, may be eligible to receive up to $5,000 in compensation for extraordinary damages.
Credit Monitoring and Additional Payments
Those impacted by the breach can also choose to receive three years of free credit monitoring services or opt for a pro-rata payment of up to $100. A subclass of affected individuals from California may receive an additional $100 as part of the settlement.
Claim Deadlines and Required Documentation
To be eligible for a payment, class members must file a valid claim form by October 20, 2024, and provide proof of their losses. Acceptable documentation includes:
- Bank and account statements
- Professional invoices
- Bills and receipts
- Loan statements
- Credit reports
- Tax documents
- Police reports
The exclusion and objection deadline for this settlement was September 20, 2024.
Other Recent Settlements
This settlement follows similar class-action lawsuits. For example, Tubi, a popular streaming service, agreed to pay $19.99 million to settle a privacy lawsuit that accused the company of sharing users’ personal information without consent. Likewise, a manufacturer of work gloves and protective equipment reached a $5.175 million settlement for alleged violations of Illinois’ Biometric Information Privacy Act (BIPA).
Eligible Tubi users and others impacted by these lawsuits may also receive a share of these multi-million dollar payouts, depending on the number of claimants.
This series of settlements underscores the growing need for consumer protection in the digital age.
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